In furtherance of President Bola Ahmed Tinubu’s Renewed Hope Agenda and the Federal Government’s commitment to institutionalizing a paperless public service, the National Identity Management Commission (NIMC) has deployed WorkflowPro as its official platform for the digital submission and management of correspondence.
The adoption of WorkflowPro marks NIMC’s formal transition to a paperless operating environment and reflects the Commission’s resolve to strengthen governance, improve administrative efficiency, and standardize records management in line with approved public sector reforms. The platform provides a secure, structured, and traceable system for managing both internal and external communications, thereby enhancing accountability and operational transparency.
Under the new framework, all external correspondence to NIMC will be processed electronically through WorkflowPro. The system enables end-to-end tracking of submissions, accelerates internal routing and response timelines, and ensures secure electronic archiving of official records. This approach eliminates the risks associated with manual handling of documents while reinforcing compliance with established information management standards.
The implementation of WorkflowPro is consistent with the Federal Government’s Enterprise Content Management (ECM) policy, which mandates the digitization of official records and the elimination of physical file movements across all Ministries, Departments, and Agencies (MDAs) ..
Accordingly, all external correspondence addressed to the National Identity Management Commission must be submitted via the NIMC WorkflowPro platform, accessible through the official portal link or by scanning the designated QR code:
Portal Link:https://workflowpro-nimc.com/Submit .
Correspondence
To support effective implementation, NIMC has approved a 30-day transition period from the date of this announcement, during which stakeholders are expected to acquaint themselves with the new process. Upon the expiration of this period, the Commission will discontinue the acceptance of manually submitted letters and paper-based correspondence.
WorkflowPro was developed by NIMC’s in-house technical team under the directive of the Director General/Chief Executive Officer, Engr. (Dr.) Abisoye Coker-Odusote. The platform forms part of a broader institutional reform agenda aimed at strengthening the security of official communications, reducing administrative delays, and entrenching digital governance within the public service.
The National Identity Management Commission enjoins all stakeholders to take note of this policy directive and ensure full compliance.
