The Inspector-General of Police, IGP Solomon E. Arase, in his determination to take the Nigeria Police Force to a greater height, on November 13, 2015, at the Force Headquarters, Abuja, launched the rebranded Special Anti-Robbery Squad (SARS) and the newly established NPF Complaint Response Unit (CRU).
A statement by Ag. ACP Olabisi Kolawole, Force Public Relations Officer, said that the IGP expressed concern over the worrisome perception by members of the public of unprofessional conduct and abuses of human rights orchestrated by some of the Force’s operatives which have led to civil litigations and its attendant consequences.
Also, in line with the IGP’s cardinal principle of accountability, Information and Communication Technology is being emphasised by the Force to strengthen its accountability mechanism, hence a workable Complaint Response Unit (CRU) has been established.
The IGP stressed that the newly established CRU will act as a central ICT-driven public complaints unit that will galvanize all forms of complaints from members of the public and the positive feedback from the Police.
The IGP who commended members of SARS for their unflinching loyalty and operational doggedness over the years called for more professional and dedicated efforts at meeting global standards. He enjoined the new set of SARS operatives to be diligent and proactive in their dealings with members of the society, noting that they must eschew corruption and any unprofessional behaviour that will jeopardise public trust and confidence.
