Tetralog continues to provide 1st class customer service for Mercedes-Benz brand

The Authorised Distributors of Mercedes-Benz in the Federal Republic of Nigeria, Weststar Associates Limited appointed Tetralog Nigeria Limited in September 2011, adding them to the list of authorised dealers in Nigeria.

Since then the company has been going from strength to strength.

Tetralog was incorporated into the automobile distribution and logistics services in 2008, and has always been best known for its excellent customer service. The brand was appointed by Weststar to specialise in Mercedes-Benz commercial vehicles, specifically for the South East and South South regions of Nigeria; with the vision of being the best providers of products and services in the commercial vehicles business for the region.

In accepting the appointment Tetralog Nigeria Ltd has been mindful of the need to maintain best practices, such as focusing directly on customer relations. Their focal points being:  offering tailor-made solutions to problems for the haulage and construction sector, the repairs and services for fleet operators as well as seeking new strategies to reach out to new clients.

The company has placed value in intense training to ensure top of the range customer service is always provided.

Engr.Benjamin Onuorah Nnabugwu, the Managing Director/CEO of Tetralog Nigeria Limited has over twenty years of experience in logistics services and business management. His intimate knowledge of the logistics industry has proven effective and drives the company’s core brand values of outstanding customer service and excellent team morale.

The firm has developed an excellent after sales service programme for Mercedes-Benz vehicles, whilst ensuring customers still have access to a rich assortment of genuine Mercedes-Benz parts.

To add to the exceptional customer care and serving operations, the company recently revamped their Enugu based office, by adding an additional sales and after-sales outlet, enhancing the overall experience.

Tetralog Nigeria Ltd aims to continue to supply world-class customer service and works with the mindset ‘If there is no customer, there is no business ’. The firm intends to continue providing the best logistics and commercial vehicle services with the use of innovative technology in addition to increase the brands awareness in the region.