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COVID-19: Access Bank unveils service to boost customers access to funds

Lagos, April 2, 2020

Access Bank Plc has introduced a Dual Transaction Service (DTS), an enhanced debit card service that provides access to credit at the same time.

Mr Victor Etuokwu, the bank’s Executive Director, Retail Banking, made this known in a statement in Lagos on Thursday.

Etuokwu said that the DTS was unveiled to enable customers stay safe and connected by going cashless.

He said the DTS was a bundled service designed to allow pre-approved customers access a credit line through their existing debit card.

“This is the first time any bank in Nigeria will be providing this kind of combined essential service to its customers.

“We have been encouraging our customers to stay safe and connected by going cashless while using our various digital channels.

“We know these are trying times and our customers may need an extra boost during this period. So rather than have them go through the rigorous process of applying for a credit card, we will give them access to more funds using their existing debit cards,” he said.

Etuokwu explained that the service was available to all Access bank customers who earn from N20,000 and above.

“Customers can also access three times the value of their salary during this period of restricted movement.

“This is a remarkable feat and we will continue to promote digital transactions and discourage branch banking until we are completely come out of the pandemic times,’’ Etuokwu added.

According to him, to activate this service, all our customers need to do is dial *901*14# from the comfort of their homes, choose credit as account type on any POS or ATM terminal during any transaction to access the credit line through their debit card.

“The dual card service from Access bank Plc is the first-of-its-kind on the continent.

“The features of the dual transaction service represents another milestone in our mission to transform banking and demonstrates how far we have come in such a short time” he said.

Etuokwu noted that the bank recently donated N1 billion as part of its contribution to fight coronavirus in Nigeria.

He said the bank had also reached out to its customers via several communications to go cashless by using the Access Bank electronic and digital platforms during this period of the pandemic to remain safe.

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